That Tools Customer Support Engine

The Ultimate Live Chat & Remote Assistance Platform

Engage visitors in real time, stream screens instantly via P2P WebRTC, and receive remote assistance connections — all in one unified portal.

Get Started Free Forever Download Support App

One Platform. Complete Support.

Everything you need to track website visitors, chat in real-time, and run remote IT operations.

Live Traffic Tracking

Monitor your visitor's location, IP, network provider, referral source, active webpage, and navigation history timeline instantly.

Real-time Messaging

A beautiful chat widget that floats on customer sites. Instantly reply to incoming chats with audio notifications and mobile vibration support.

P2P Screen Sharing

Click once to request the visitor's screen. Streaming uses secure Peer-to-Peer WebRTC, meaning zero hosting or bandwidth charges for you.

Remote Control Sync

Enable visitors to submit their UltraViewer or RustDesk ID and Password right inside the chat widget. Syncs straight to your admin control panel.

0ms
Stream Latency

Ultra-fast peer-to-peer screen sharing powered by WebRTC.

1-Click
Remote Helper Launch

Connect client support IDs instantly from admin panel.

100%
Private & Secure

Multi-tenant secure Firebase database node isolation.

PWA
Mobile App Dashboard

Installable directly on your Android phone drawer.

100% Free Forever

Enjoy all premium features with zero limits, zero setup costs, and no credit card required.

Unlimited Lifetime Plan

$0 / forever
  • Unlimited Website Integrations
  • Unlimited Concurrent Visitors Tracking
  • Unlimited Live Chat & Audio Notifications
  • Unlimited WebRTC Screen Sharing Streams
  • Remote Support Wrench Sync Panel
  • Self-Hosted that-tools.exe Integration
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